Archive for December, 2010

Which Item is Most Stolen from Vehicles?

Wednesday, December 29th, 2010

Which item is most often stolen from vehicles?

Is it:

  1. Stereo
  2. Wheels
  3. Air Bag
  4. DVD System

Well, if you said stereo – you used to be right. But airbags have now surpassed stereos as the biggest target for theft – approximately 50,000 a year are stolen across the country. New airbags cost about $1,000, but go for $50 to $200 on the black market.

Stolen airbags are making their way back into cars that have been in an accident. Of course, the danger to the consumer of having a stolen airbag installed is that you can never be sure what may have previously affected them and if they will work right when you need them.

Contact Pella Car Care for more information about where to get your airbags checked or replaced.
Find us at 90 Truman Road, Pella, Iowa 50219
You can reach us by phone at: 641-628-9223

There are reports that 1 in 25 airbag replacements are stolen or salvaged airbags – or no airbag is installed at all.

That is definitely one car part you don’t want to take a chance with, so Pella Car Care recommends following these guidelines:

  • Use a reputable collision repair center that employs ASE certified mechanics (we can offer recommendations at Pella Car Care).

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  • Inspect the invoice to ensure that the repair shop purchased the airbag from a manufacturer, dealer, or recycler. If you can inspect the airbag prior to installation, it should be packaged in a sealed container from the manufacturer.

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  • You will see the SRS light (Supplemental Restraint System) when you first start your vehicle up. This tells you that the airbag system is activated. If you do not see the SRS light, there is likely a problem with the airbag system.

For more information, contact Jeff at Pella Car Care by calling 641-628-9223.

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Charge It In Pella For Extended Battery Life

Wednesday, December 22nd, 2010

Here’s an interesting statistic for our friends in Pella Iowa: Only thirty percent of car batteries make it to forty-eight months. And the life expectancy varies by where you live. It ranges from fifty-one months in extremely cold areas to just thirty months in extremely hot climates.

Why is that? It turns out that it’s our modern cars with all their electric accessories that are to blame. Things like, GPS, DVDs, and entertainment computers are keeping car batteries from maintaining a full charge. The longer a battery goes with a low charge, the sooner it’ll die.

So you must recharge your battery. This is the job of the alternator. The problem comes when the car’s demand for electricity is high and we are driving in stop and go conditions or short trips around Pella or Marion County. The alternator just can’t keep up.

The result is shortened battery life. So what can we do to improve our battery’s health?

We need to keep the battery as close to a full charge as possible. That can be hard because sitting for just twenty-four hours in hot weather between charges can be too long. When the weather’s cold, sitting for several days will cause discharge.

So some highway driving will help keep a full charge if the battery has not been deeply depleted. Car batteries are not designed to be run down really low, or deep cycled, as it’s called. So using your headlights or other power accessories when the car is off can deeply deplete your battery. Using the alternator to recharge from a deeply depleted state is very hard on your battery because it charges too fast. In fact, on average, your battery would only last for ten recharges like that.

If you do find yourself with a dead battery or very low battery, use a good quality battery charger to slowly bring the battery up to full charge. Follow the instructions on the charger.

Because our batteries are so often at less than a full charge, experts suggest that we use a battery charger from time to time to keep the charge up. They recommend once a month during hot weather and once every three months during colder times.

Now, a word on safety. Batteries contain sulfuric acid that can severely burn your skin and could blind you. If you find yourself with a dead battery, carefully inspect it before you jump start it. If the case is bulging, cracked or leaking, do not jump start it. Damaged batteries can explode or catch fire.

Deeply discharged batteries can freeze. Do not jump start a frozen battery.

Ask us about Tires & alignment, too.

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Saving Lives In Pella With Tire Pressure

Tuesday, December 14th, 2010

All new passenger vehicles on our roads now have tire pressure monitoring systems – TPMS for short. They are designed to alert you if your tires are under inflated. Since they are fairly new, a lot of people have questions about TPMS.

First off, the most important thing is that you still need to check your tire pressure every week – or at least every time you gas up. The TPMS system alert comes in when your tire is twenty percent below the factory recommendation. So if the recommended pressure is thirty five pounds per square inch, the TPMS warning won’t come on until the pressure is at twenty eight pounds. That’s significantly under-inflated. Enough to raise safety concerns.

The worst is tire failure. A severely under inflated tire can overheat and fail. Also, handling degrades to the point that you may not be able to steer out of trouble. Also under-inflated tires wear out faster and they waste fuel. So it’s costly to not stay on top of proper inflation.

What’s the practical value of the TPMS system? Well, it’s twofold. First, it can alert you when your tire is losing pressure due to a puncture or a bent rim. That’s an important warning that you might not have gotten until next time you gassed up.

The second is that we all occasionally forget to check our tire pressure. So it’s a failsafe system to let you know there’s a problem brewing.

Other things can cause your TPMS system to go off. The system also monitors itself. The sensors that are mounted in the wheels have little batteries that send a signal to the monitor. The batteries go dead over time and the TPMS system will let you know. And the sensors could break. Also road salt from our Iowa roads can ruin them.

There’s also a hassle factor that your Pella tire center has to contend with. For example, when you have your tires rotated  , the TPMS system has to be re-calibrated so that it knows which tire is on which corner of the car. Same is true for when you have new tires or winter tires installed. Flat repairs, as well.

That takes extra time. And it requires the right equipment and training. Special – and expensive – tire change machines need to be used with some sensors. It’s all complicated by the fact that there are a number of different TPMS systems in use so the tire professionals at Pella Car Care need equipment and training for each kind. Tire centers have had to raise the price of some of these basic services to offset their increased costs.

Also if you add custom wheels on your SUV, you need to put in new TPMS sensors if your originals won’t work on the new rims. If you don’t your TPMS light will be on constantly and you won’t have the benefit of the warning system.

All in all, the mandated TPMS systems will save lives, so they’re worth the added hassle and expense.

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Hey Pella Drivers; What Is The Most Distracting Food?

Thursday, December 9th, 2010

So what is the most distracting food to have in the car while driving ?

Is it:

  1. A Hamburger;
  2. Coffee;
  3. A Soft Drink, or
  4. Gummy Bears?

Well, you may be surprised to learn that all but the gummy bears are in the top ten most distracting foods when you are driving, but if you chose ‘coffee’, then give yourself an extra two points; coffee is the number one food distraction for drivers in Pella and around the country.

Food distractions cause 25 percent of all car accidents; over a million and a half each year!

You’ll notice that all of the top ten distracting food items are messy. Messy foods are the type of food you might spill (very distracting!), then try to clean up (a safe-driving impossibility!). If you gotta eat on the run, take five-then drive. You’ll thank yourself later for two reasons, one being that you can actually relax for just a moment in our fast-paced world, and the other is that you won’t have to worry about getting that cinnamon roll frosting out of your dashboard after that near miss.

Keep drinks in spill-proof containers, too, so you can keep your eyes on the road without worrying about where that spill is headed.

So; taking a food break… Or filling out accident reports. We don’t have to ask you which you prefer: It’s a no brainer.

Pella Car Care, along with AutoNetTV, wants you to keep both eyes on the road. Please eat safely and keep your eyes on the road.

Pella Car Care
90 Truman Road
Pella, Iowa 50219
Give us a call at: 641-628-9223

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Questions To Ask Your Pella Service Advisor

Friday, December 3rd, 2010

We find that a lot of customers at Pella Car Care are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of us have the time to learn. Maybe it’s because cars have become so much more reliable that the average person just doesn’t need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient’s Bill of Rights that they post throughout the hospital. We think our Pella automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It’s all about the communication. It’s a little harder when you’re trying to find the right service center in Pella. But once you’ve developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let’s go back to the medical example. When your doctor’s explaining something to you, it’s something that she understands very well and is very familiar with. So she may use jargon you don’t understand or that you don’t have the education and training that’s foundational to understanding what she’s trying to explain.

So you fall behind and get frustrated.

It can be the same with your Pella automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you’re not sure, ask what the payment policies are. For example, there’s a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what’s done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Pella service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is real tight, he might be able to find a rebuilt part or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that’s done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Call Pella Car Care to make an appointment.
90 Truman Road
Pella, Iowa 50219
641-628-9223

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